Heaven Valdes

Implemented and managed dental software systems, streamlining billing and scheduling processes. Processed insurance claims, payments, and copayments with a focus on accuracy and timely reimbursement.

Led the billing department for both dental and medical services, ensuring accuracy in claims, payments, and reimbursements. Managed the entire revenue cycle, from insurance verification and authorization to collections, improving payment timeliness and reducing errors.

Assisted with patient billing, including insurance verification, co-pay collections, and medical records management. Supported medical staff during procedures and ensured the smooth operation of medical equipment and supplies.

Ensured the safety and security of assigned premises, conducting patrols and reporting incidents. Maintained logs, responded to emergency situations, and controlled access to the site.

Completed high school education, providing a foundational understanding across various subjects.

Completed the Nursing Assistant Program, gaining essential skills in patient care and medical support. This program prepared for entry-level roles in healthcare settings.