Maxim Mustea

Provisioned, configured, and maintained Linux VPS instances, utilizing custom CLI scripts for routine server monitoring and updates. Executed data recovery protocols and automated multimedia processing workflows using specialized CLI tools and modern AI LLMs.

Delivered Tier 1/Tier 2 technical troubleshooting for users on the RoboForex trading platform, resolving 50+ tickets daily. Maintained a 98% positive resolution rating by translating complex technical fixes into clear, actionable guidance for non-technical users.

Managed end-to-end B2B sales cycles and coordinated supply chain dispatch schedules for over 30+ daily commercial orders. Negotiated shipping arrangements with third-party freight carriers, optimizing routing and reducing delivery delay times by 15%.

Consulted retail and direct consumers on specialized product lines, driving brand visibility and product adoption. Exceeded monthly sales targets by 20% through active customer engagement, product demonstrations, and post-sale support.

Delivered high-touch customer consulting and managed sales pipelines in a high-volume flagship retail store. Maintained inventory standards, client engagement, and product merchandising to drive daily revenue targets.

Managed client orders, sales transactions, and delivery fulfillment for commercial multimedia projects. Coordinated directly with commercial clients to ensure accurate production timelines and high post-sales satisfaction.

Coordinated delegate arrival and departure logistics at Saint Petersburg Pulkovo Airport for SPIEF. Facilitated cross-cultural communication and VIP customer service for over 200+ international attendees daily.

Translated commercial contracts, product specifications, and customs documentation between English and Russian with high accuracy. Facilitated cross-border vendor communication to ensure compliance with export requirements.

Pursued a Master of Science in Strategic Management of Logistics and Supply Chains.

Participated in an international academic exchange program focusing on logistics during the fall semester.

Earned a Bachelor of Science in World Economics.

Completed a U.S. academic year exchange program in San Jose, California.