Open to opportunities

Iulian Bedrule

@iulianbedrule

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Detail-oriented System Administrator with over 3 years of experience.

Romania

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What I'm looking for

I am looking for a challenging IT role that fosters growth and collaboration.

As a dedicated System Administrator with over three years of experience, I have honed my skills in managing server infrastructure and providing exceptional technical support. My journey began at Mxhost, where I successfully managed Linux-based servers, ensuring 99.9% uptime and resolving complex server configuration issues. This role allowed me to develop a strong foundation in server maintenance and client support, which I further enhanced during my tenure at CognizantSoftvision, where I improved customer satisfaction scores by 15% through effective technical support.

Currently, I am working at Cyberfolks, where I manage and maintain server infrastructure, troubleshoot website malfunctions, and provide technical support through various channels. My proficiency in tools such as cPanel, Plesk, and SSH, combined with my programming skills in languages like Java, SQL, and C#, enables me to tackle technical challenges efficiently. I am passionate about leveraging my technical and analytical expertise in a challenging IT role that allows for continuous learning and professional growth.

Experience

Work history, roles, and key accomplishments

Current

System Administrator

Current

Cyberfolks

Aug 2023 - Present (1 year 9 months)

Manage and maintain server infrastructure, ensuring optimal performance and uptime. Troubleshoot server issues and website malfunctions, reducing downtime by 20%. Provide technical support and resolve client issues via chat, email, and phone.

Linux SSH Java SQL C++

Technical Support

CognizantSoftvision

May 2022 - Jul 2023 (1 year 2 months)

Delivered technical support for software and hardware-related issues, improving customer satisfaction scores by 15%. Collaborated with cross-functional teams to resolve escalated cases and bugs.

Technical Support Customer Satisfaction Data Analysis Documentation Problem Solving

System Administrator

Mxhost

Jan 2021 - May 2022 (1 year 4 months)

Managed Linux-based servers for hosting and website services, ensuring 99.9% uptime. Resolved issues related to server configurations, website performance, and security.

Linux Security Performance Optimization

Data Analyst

JouveInternational

Aug 2020 - Aug 2020 (0 months)

Analyzed large datasets, generating actionable insights for data-driven decision-making. Worked on data cleansing, structuring, and interpretation to improve the quality of reports.

Data Analysis Reporting

Junior Programmer

RealitySoft

May 2020 - Apr 2020 (-1 years 11 months)

Developed and tested code for software solutions in Java, SQL, and C#. Assisted in debugging and optimizing software performance for client projects.

Java SQL C++Debugging Software Development

Education

Degrees, certifications, and relevant coursework

Babeș-Bolyai University

Bachelor of Science, Mathematics and Computer Science

2016 - 2020

Studied Mathematics and Computer Science, focusing on data analysis, software development, and problem-solving techniques. Engaged in projects that involved data cleansing, structuring, and interpretation to improve report quality.