At Crystal Stairs, Inc., I write and update department policies and procedures, gathering accurate information from subject matter experts and program leadership.
I structure documentation for its audience and edit for clarity, tone, and technical accuracy. I also apply agency formatting and style guides and incorporate review feedback.
At DataAnnotation, I reviewed, fact-checked, and edited AI content for accuracy, tone, and client brand alignment. I also collaborated with technical teams on machine learning feedback loops and campaign copy testing.
At MainStreetROI, I created SEO-optimized blogs, landing pages, and marketing emails. I managed editorial calendars, performed keyword analysis, tracked KPIs using Google Analytics, and partnered with clients on PPC and content marketing messaging.
