Max Agit
@maxagit
Detail-oriented Quality Assurance Analyst with a strong IT background.
What I'm looking for
I am a dedicated Quality Assurance Analyst with a Bachelor of Information Technology from the University of New Hampshire. Currently, I work at BJs, where I communicate with stakeholders to translate their business needs into actionable insights. My role involves auditing datasets for accuracy and creating documentation to streamline departmental processes.
Previously, I served as a Data Entry Specialist at Toast, where I processed transactional data and ensured compliance through thorough investigations. My experience at Amazon as a Process Assistant honed my leadership and time management skills, allowing me to effectively oversee staff and improve operational efficiency.
Experience
Work history, roles, and key accomplishments
Quality Assurance Analyst
BJ's
Nov 2023 - Present (1 year 7 months)
Communicated with and translated business needs of stakeholders, modifying attributes of items and offers. Audited offer datasets for accuracy and discrepancies, while creating and updating documentation for department use.
Data Entry Specialist
Toast
Mar 2022 - Present (3 years 3 months)
Processed database regarding transactional cases for client vendors, analyzing and transforming data to payment processors. Investigated cases of potential fraudulence or compliance violation and provided quality assurance testing for new features.
Process Assistant
Amazon
Mar 2016 - Present (9 years 3 months)
Worked various roles in different departments, providing oversight and managing facility staff assignments. Attended meetings to provide and receive feedback, tracking employee time and physical/electronic inventory movements.
Office Helper
Beth Israel Deaconess Medical Center
Jun 2015 - Present (10 years)
Handled entry and review of new and current staff within the hospital department, ensuring appropriate lengths of time worked were credited. Completed any backlog of related tasks and managed document handling including copying, scanning, and faxing.
Education
Degrees, certifications, and relevant coursework
University of New Hampshire
Bachelor of Information Technology, Information Technology
Studied Information Technology at the University of New Hampshire. The curriculum covered various aspects of IT, preparing for a career in the field.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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