Open to opportunities

Max Agit

@maxagit

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Detail-oriented Quality Assurance Analyst with a strong IT background.

United States

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What I'm looking for

I seek a collaborative environment that fosters growth and innovation.

I am a dedicated Quality Assurance Analyst with a Bachelor of Information Technology from the University of New Hampshire. Currently, I work at BJs, where I communicate with stakeholders to translate their business needs into actionable insights. My role involves auditing datasets for accuracy and creating documentation to streamline departmental processes.

Previously, I served as a Data Entry Specialist at Toast, where I processed transactional data and ensured compliance through thorough investigations. My experience at Amazon as a Process Assistant honed my leadership and time management skills, allowing me to effectively oversee staff and improve operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Quality Assurance Analyst

Current

BJ's

Nov 2023 - Present (2 years 8 months)

Communicated with and translated business needs of stakeholders, modifying attributes of items and offers. Audited offer datasets for accuracy and discrepancies, while creating and updating documentation for department use.

Excel Data Analysis Quality Assurance Documentation Data Auditing Teamwork

Data Entry Specialist

Toast

Mar 2022 - Present (4 years 4 months)

Processed database regarding transactional cases for client vendors, analyzing and transforming data to payment processors. Investigated cases of potential fraudulence or compliance violation and provided quality assurance testing for new features.

Data Entry Database Management Data Analysis Quality Assurance Salesforce CRM Compliance Fraud Detection Time Management

Process Assistant

Amazon

Mar 2016 - Present (10 years 4 months)

Worked various roles in different departments, providing oversight and managing facility staff assignments. Attended meetings to provide and receive feedback, tracking employee time and physical/electronic inventory movements.

Leadership Inventory Management Time Management Process Improvement Microsoft Office Data Tracking Communication Skills Teamwork

Office Helper

Beth Israel Deaconess Medical Center

Jun 2015 - Present (11 years 1 month)

Handled entry and review of new and current staff within the hospital department, ensuring appropriate lengths of time worked were credited. Completed any backlog of related tasks and managed document handling including copying, scanning, and faxing.

Data Entry Document Management Microsoft Office Time Management Administrative Support Communication Skills Teamwork