Gina User

I’m a detail-oriented QA and data quality professional with 6+ years supporting enterprise technology, healthcare, and digital marketing organizations. I specialize in end-to-end data validation, quality assurance testing, and CRM/database management to ensure data integrity and audit readiness. I’m bilingual in English and French, which helps me collaborate across teams.

In my most recent role, I perform end-to-end data validation and quality checks across enterprise systems, ensuring 99%+ data accuracy before production deployment. I execute manual functional testing and user acceptance testing (UAT), and I conduct root cause analysis of data discrepancies—implementing corrective action plans that reduced recurring data errors by 30%. Previously, I reduced data entry errors by 25% through quality control checkpoints and improved documentation errors by 20% by standardizing data entry procedures.

I develop QA test cases, validation checklists, and documentation aligned with SDLC best practices, while maintaining compliance with HIPAA and corporate data governance controls. I use Excel and SQL (basic queries) to audit large datasets, track defects and resolution status in Jira, and monitor governance workflows. I bring a continuous-improvement mindset—using standardized workflows and QA controls to increase operational efficiency.