maurine cheptum
@maurinecheptum
Proactive Virtual Assistant with expertise in executive support and marketing.
What I'm looking for
I am a proactive and detail-oriented Virtual Assistant with over 6 years of experience in executive support, administrative management, customer service, and social media marketing. My journey has equipped me with the skills to handle C-suite executive assistance, optimize business processes, and manage complex calendars efficiently. I thrive in fast-paced environments, ensuring that productivity and efficiency are always at the forefront of my work.
Throughout my career, I have successfully managed social media marketing campaigns that significantly increased brand awareness and online engagement. My role at Brunson Contractors LLC involved comprehensive administrative support, where I not only managed email correspondence but also led lead generation initiatives. At Blue Chips Medical Reviews Inc., I further honed my skills in data organization and business process enhancement, contributing to improved workflow and productivity.
Currently, as a Social Media Manager for multiple companies, I have achieved remarkable results, including a 70% increase in social media engagement and a 35% boost in sales. My academic background in Agribusiness Management, combined with my Virtual Assistant Certification, has provided me with a solid foundation to excel in my roles. I am passionate about leveraging my skills to support executives and businesses in achieving their goals.
Experience
Work history, roles, and key accomplishments
Social Media Manager
Agri-Pulse Innovations Ltd
Dec 2022 - Present (2 years 7 months)
Grew social media engagement by 80%, leading to higher conversions and sales. Developed customer education materials and provided technical support.
Social Media Manager
Eco-Vision Fumigation Company
Jan 2025 - Present (6 months)
Increased social media engagement by 70%, contributing to a 35% boost in sales. Provided customer education and support, enhancing product awareness and client experience.
Academic Content Writer
Freelance
Jan 2018 - Present (7 years 6 months)
Produced high-quality research and technical content, meeting academic standards. Created user-friendly documentation for complex topics.
Virtual Assistant
Blue Chips Medical Reviews Inc.
May 2024 - Jan 2025 (8 months)
Managed executives’ calendars, scheduled meetings, and coordinated travel arrangements. Organized and categorized high-volume email correspondence to improve response efficiency.
Customer Care Representative & Social Media Manager
Shop N Buy Limited
May 2021 - Dec 2024 (3 years 7 months)
Provided exceptional customer service, achieving a 100% satisfaction rate. Managed social media campaigns, leading to a 65% increase in sales and a 40% reduction in marketing costs.
Virtual Assistant
Brunson Contractors LLC
Aug 2023 - Mar 2024 (7 months)
Provided comprehensive administrative support to executives, including email management and scheduling. Managed social media marketing campaigns, increasing brand awareness and online engagement.
Education
Degrees, certifications, and relevant coursework
University of Nairobi
BSc, Agribusiness Management
Studied Agribusiness Management, gaining knowledge in agricultural economics, farm management, and marketing. Developed skills in business operations and strategic planning within the agricultural sector.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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