Matti Eskola

Worked as Solution Owner, Insight & Analytics at Nokian Tyres plc.

Promoted to IT Manager, Analytics and Data Platforms

• Lead a team of BI and analytics professionals delivering data and reporting services to global business units
• Own cost center budgeting and financial planning for analytics services
• Manage external vendors and drive performance in a multi-vendor ecosystem
• Member of IT extended management team contributing to strategic IT planning

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• Responsible for global master data and business reporting services
• Developed internal processes to streamline development demand intake and service requests
• Vendor management and key point of contact for strategic vendors

Key Achievements:
• Enhanced analytics and reporting services to better align with business-driven demand
• Improved collaboration between IT and business stakeholders

• Led a team of integration specialists delivering EDI and eInvoicing projects
• Managed customer migration projects and new O2C/P2P initiatives
• Overseeing of customer success and service delivery performance

Key Achievements:
• Delivered multiple customer EDI implementations and migration projects in schedule and budget to support customer business growth
• Strengthened customer relationsh

Responsible of managing Opentext integration services for a strategic key account customer to support their business activities globally. Planning and executing new partner onboarding program and various integration projects globally in cooperation with the customer. Team leader responsibility for a customer dedicated team of integration specialists.

Responsible of managing and developing customers Managed File Transfer (MFT) services on-site in Singapore. Leading team of integration specialists in their daily operative tasks to resolve incidents together with customer specialists. Managing production change requests and new connection onboarding.

Key account service manager for customer in retail business. Managing and developing customer activities with Liaison services globally. Service development, data integration and consultancy tasks. Large scale B2B data integration project management and implementation responsibilities. Partly on-site at customer premises in Europe.

Customer incident management and monitoring for production eCommerce/PIM-platforms. Customer support process development, integration platform tool analyses and investigation for eCommerce purposes (Talend).

Project management and implementation of various B2B data integration and eInvoicing projects.
Part of 24/7 key account customer integration support ring.

B2B integrations, project planning and implementation.

Master data management related projects and consultancy within data quality related topics like data cleansing, categorization and consultancy. Customer trainings.

Software implementation projects in Finnish newspaper industry. Customer project management, implementation, support and consultancy on-site.

Customer PDM/PLM software and solution support, internal IT tasks and development.

Mobile phone sales and support for home and commercial customers.

Areal Customer Support Person. Support, marketing and training for various Internet access products for retailers in Pori(FIN).

Issued Oct 2021