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Matthijs hoensMH
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Matthijs hoens

@matthijshoens

On-site IT Support and Migration Specialist at JBTMarel, assisting with a domain migration across multiple sites for approximately 700 users.

Netherlands
Message

At JBTMarel, I provide first-line support for network, infrastructure, hardware, and software issues. I manage groups and devices in Microsoft Intune and maintain server settings in vSphere.

I assisted with device migrations, planning, and coordination during a domain migration across multiple sites serving approximately 700 users. My work also involves Topdesk, Cisco ISE and CLI, Active Directory, and the Microsoft 365 admin portal.

Earlier, I provided IT support at Streekziekenhuis Koningin Beatrix and worked at customer sites through VIG ICT. During my studies at Graafschap College, I set up proof-of-concept environments with components including storage, hypervisors, networking, SIEM, and Active Directory.

Experience

Work history, roles, and key accomplishments

JB
Current

On-site IT Support and Migration Specialist

JBTMarel

Jan 2024 - Present (2 years 10 months)

Provide first line support for network, infrastructure, hardware, and software issues. Manage groups and devices in Microsoft Intune, maintain server settings in vSphere, and assist with domain migration across multiple sites serving approximately 700 users.

SB

Service Desk Intern

Streekziekenhuis Koningin Beatrix

Jan 2023 - Dec 2023 (11 months)

Completed a seven-month service desk internship, providing broad IT support to hospital staff, troubleshooting hardware and software issues, and handling support tickets.

CC

IT Support Technician

CIVON Smart Business Centre

Jan 2019 - Dec 2020 (1 year 11 months)

Provided basic IT support, repaired computers and mobile devices, and set up projects like virtual reality centres and drone programming for people of all ages.

Education

Degrees, certifications, and relevant coursework

Graafschap College logoGC

Graafschap College

Expert IT Systems and Devices (Systems management), IT Expert Systems and Devices

2018 - 2023

Completed a program in Expert IT Systems and Devices (Systems management), setting up multiple proof of concept environments including datastore, hypervisor, networking, SIEM, Active Directory, GPOs, and VDI.

Tech stack

Software and tools used professionally

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