Matthew Orieme
@mattheworieme
I resolve customer issues across digital channels with clear, structured follow-up.
NigeriaWhat I'm looking for
I've supported Christ the King Church of God remotely, resolving 25–40 customer enquiries daily across email and online platforms. I documented recurring issues, escalated patterns, supported email campaigns, and followed up to help retain customers.
My experience in hospital records, patient support, and production operations has strengthened my attention to detail, documentation discipline, quality control, and ability to work effectively under pressure. I bring a Medical Biochemistry background and a practical focus on clear communication and reliable service.
Experience
Work history, roles, and key accomplishments
Customer Support Specialist
Christ the King Church of God
Nov 2025 - Dec 2025 (1 month)
Resolved 25-40 customer enquiries daily across email and online platforms, reducing repeat complaints and supporting email marketing campaigns. Maintained accurate interaction records and contributed to customer retention through timely follow-ups.
Education
Degrees, certifications, and relevant coursework
Delta State University, Abraka
Bachelor of Science, Medical Biochemistry
Bachelor of Science in Medical Biochemistry from Delta State University, Abraka.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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