
Matthew Olliver
@matthewolliver
I deliver reliable customer service, resolve issues efficiently, and support fast-paced operations.
What I'm looking for
I've supported more than 100 prospective residents each month at Atlantic Housing, guiding leasing processes, resolving concerns, and maintaining a 90%+ satisfaction rate. I also managed lease documentation accurately, reducing errors by 10%.
As an Assistant Manager at Take 5 Car Wash, I supervised and trained 10+ employees, handled customer complaints, maintained service quality, and supported upselling efforts. I'm also pursuing a Data Analyst III certification and technical certifications in CompTIA A+ and CCNA.
Experience
Work history, roles, and key accomplishments
Assistant Manager
Take 5 Car Wash
Delivered excellent customer service and resolved issues promptly. Supervised and trained a team of 10+ employees, handled complaints professionally, and assisted in upselling services to increase revenue.
Leasing Associate
Atlantic Housing
Provided personalized service to 100+ prospective residents monthly, maintaining a 90%+ satisfaction rate. Resolved resident concerns quickly and managed lease documentation with high accuracy, reducing errors by 10%.
Education
Degrees, certifications, and relevant coursework
University of North Texas
Data Analyst III Certification, Data Analysis
Pursuing Data Analyst III Certification, currently in progress.
McKinney High School
High School Diploma, General Studies
Completed high school education at McKinney High School.
Availability
Location
Authorized to work in
Salary expectations
Interested in hiring Matthew?
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