ARLENE BARAHONA
@arlenebarahona
Detail-oriented professional with 5+ years in customer service.
What I'm looking for
I am a detail-oriented and results-driven professional with over 5 years of experience in customer service, team leadership, and administrative roles. My background includes a strong proficiency in Microsoft Office applications and CRM tools, which I have utilized to manage multiple tasks efficiently in fast-paced environments. I am currently pursuing a Bachelor of Arts in Psychology with a Business Administration minor at Texas State University, where I maintain a GPA of 3.6.
In my role as an Assistant Property Manager at Ciranta Property Management, I have honed my skills in data analysis and customer service, ensuring positive relationships with residents while optimizing property performance through effective communication and administrative support. My experience as a Sales Lead at Pandora further developed my problem-solving abilities and team coordination skills, allowing me to contribute to exceeding sales goals and enhancing customer engagement.
As a bilingual professional fluent in English and Spanish, I am eager to leverage my organizational, communication, and problem-solving abilities in a healthcare or mental health role, where I can make a meaningful impact on individuals' lives.
Experience
Work history, roles, and key accomplishments
Assistant Property Manager
Ciranta Property Management
Feb 2024 - Present (1 year 3 months)
Managed administrative duties, tracked client information, and maintained communication records. Provided excellent customer service and resolved conflicts while ensuring adherence to property policies. Utilized Excel for data analysis to optimize community engagement.
Sales Lead
Pandora
Sep 2023 - Jan 2024 (4 months)
Delivered exceptional customer service, managed sales data, and collaborated with team members to ensure smooth operations. Supported store operations with organizational tasks and promoted a positive team culture.
Assistant Manager
Schlotzsky's Focus Brands
Mar 2022 - Sep 2023 (1 year 6 months)
Managed front-of-house and back-of-house operations, ensuring high customer satisfaction. Handled payroll, sales reports, and inventory management while leading a team to ensure productivity.
Education
Degrees, certifications, and relevant coursework
Texas State University
Bachelor of Arts, Psychology
2021 - 2025
Grade: 3.6
Activities and societies: Dean’s List for 2023 and 2024.
Pursuing a Bachelor of Arts in Psychology with a minor in Business Administration. Expected to graduate in August 2025 with a strong GPA of 3.6.
Austin Community College
Psychology
2020 - 2022
Activities and societies: Dean’s List for 2021 and 2022.
Completed coursework as a Psychology Major with a transfer plan to continue education at Texas State University.
Dripping Springs High School
High School Diploma
2014 - 2018
Graduated from high school with a focus on general education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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