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ARLENE BARAHONA

@arlenebarahona

Detail-oriented professional with 5+ years in customer service.

United States
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What I'm looking for

I am looking for a role that allows me to utilize my skills in a supportive environment, focusing on healthcare or mental health, with opportunities for growth and development.

I am a detail-oriented and results-driven professional with over 5 years of experience in customer service, team leadership, and administrative roles. My background includes a strong proficiency in Microsoft Office applications and CRM tools, which I have utilized to manage multiple tasks efficiently in fast-paced environments. I am currently pursuing a Bachelor of Arts in Psychology with a Business Administration minor at Texas State University, where I maintain a GPA of 3.6.

In my role as an Assistant Property Manager at Ciranta Property Management, I have honed my skills in data analysis and customer service, ensuring positive relationships with residents while optimizing property performance through effective communication and administrative support. My experience as a Sales Lead at Pandora further developed my problem-solving abilities and team coordination skills, allowing me to contribute to exceeding sales goals and enhancing customer engagement.

As a bilingual professional fluent in English and Spanish, I am eager to leverage my organizational, communication, and problem-solving abilities in a healthcare or mental health role, where I can make a meaningful impact on individuals' lives.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Texas State University logoTU

Texas State University

Bachelor of Arts, Psychology

2021 - 2025

Grade: 3.6

Activities and societies: Dean’s List for 2023 and 2024.

Pursuing a Bachelor of Arts in Psychology with a minor in Business Administration. Expected to graduate in August 2025 with a strong GPA of 3.6.

Austin Community College logoAC

Austin Community College

Psychology

2020 - 2022

Activities and societies: Dean’s List for 2021 and 2022.

Completed coursework as a Psychology Major with a transfer plan to continue education at Texas State University.

DS

Dripping Springs High School

High School Diploma

2014 - 2018

Graduated from high school with a focus on general education.

Tech stack

Software and tools used professionally

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