Open to opportunities

Matthew Dicks

@matthewdicks

Quantity Surveyor transitioning into IT support, networking, and cybersecurity with 10+ years in the construction industry.

South Africa

Message

What I'm looking for

I’m looking to transition into IT where I can apply my analytical and problem-solving strengths to IT support. I want to grow through hands-on work in networking and cybersecurity, deliver reliable remote support, and keep improving through collaboration.

I’m a Quantity Surveyor with over 10 years of experience in the construction industry, and I’m now seeking to transition into Information Technology. I’m ambitious and dedicated, and I enjoy putting in the extra effort when it’s required.

In my construction roles, I managed multiple projects under tight deadlines, ensured accuracy and efficiency, and communicated with clients, contractors, and stakeholders to resolve issues. I analysed data, produced detailed reports to support decision-making, and delivered in high-pressure environments where strong problem-solving and project coordination mattered.

To build my IT path, I’ve been expanding my skills in basic networking, Linux fundamentals, troubleshooting & issue resolution, remote support, and ticketing systems (Spiceworks). I also deliver remote lessons where I troubleshoot basic technical issues during live sessions, manage scheduling and communication, and maintain high customer satisfaction—alongside ongoing learning in Networking and CyberSecurity.

Experience

Work history, roles, and key accomplishments

Current

Online English Teacher

Current

The TEFL TeacherAcademy

Dec 2025 - Present (6 months)

Delivered remote English lessons to international students using online platforms. Troubleshot basic technical issues during live sessions and managed scheduling, communication, and client relationships to maintain high customer satisfaction.

Remote Teaching Live Session Troubleshooting Customer Support Scheduling Client Communication Stakeholder Management Time Management Online Platforms

Candidate Quantity Surveyor

Innovative Quantity Surveyors (Pty) Ltd

Mar 2021 - May 2025 (4 years 2 months)

Managed multiple quantity surveying projects under tight deadlines, ensuring accurate and efficient outputs. Analyzed data to produce detailed reports and coordinated with clients, contractors, and stakeholders to resolve issues in high-pressure environments.

Quantity Surveying Project Management Data Analysis Report Writing Issue Resolution Documentation

Freelance Estimator

Independent

Aug 2020 - Feb 2021 (6 months)

Provided cost estimates and project analysis independently, ensuring accurate results under deadline pressure. Managed client expectations through clear communication and delivered analysis to support decision-making.

Cost Estimation Project Analysis Quantitative Analysis Client Management Communication Documentation Problem Solving

Contractor and Co-Director

WML Projects

Apr 2020 - Jul 2020 (3 months)

Oversaw operations and coordinated project activities, ensuring effective delivery of work. Managed client relationships and internal processes to support day-to-day project execution.

Operations Management Project Coordination Client Relationship Management Process Management Multitasking Time Management

Candidate Quantity Surveyor

DPV Quantity Surveyors & Project Managers

Jan 2017 - Mar 2020 (3 years 2 months)

Supported project delivery through analysis, reporting, and coordination across project activities. Assisted in managing timelines and budgets and maintained stakeholder communication to support delivery.

Quantity Surveying Project Coordination Data Analysis Report Writing Budgeting Documentation