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Mathew Mwangi

@mathewmwangi

Administrative coordinator at Muthaiga Country Club who coordinated bookings, billing, and daily operations across club facilities.

Kenya

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What I'm looking for

I'm seeking an Administrative/Executive Assistant role where my organisational skills, discretion, and calm, professional manner can support smooth day-to-day operations for an executive or team.

At Muthaiga Country Club, I coordinated daily schedules and bookings across its sports, fitness, and wellness facilities. I also maintained membership, attendance, and billing records and processed invoices and point-of-sale transactions.

I was a central contact for members, coaches, instructors, and therapists, helping resolve scheduling conflicts and enquiries. I handled correspondence by phone, email, and in person, and treated confidential member and payment information with discretion.

Earlier at Muthaiga Country Club, I coordinated logistics for events, meeting rooms, and fine dining, liaising between guests, kitchen, and service teams. I also handled guest requests and switchboard communications.

As a Front Office Trainee at Pride Inn Azure Hotel and Utalii Hotel, I supported reception, reservations, switchboard, cashiering, and guest correspondence. I hold a Certificate in Front Office Operations from Kenya Utalii College.

Experience

Work history, roles, and key accomplishments

Sports & Wellness Receptionist

Muthaiga Country Club

Jan 2023 - Jul 2026 (3 years 6 months)

Coordinated daily schedules and bookings across multiple sports and wellness facilities, maintained accurate membership and billing records, and acted as the central point of contact between members, staff, and management.

Scheduling Booking Billing Invoicing Point of Sale Records Management Microsoft Office Opera Micros Fidelio Switchboard Operation Stakeholder Coordination Confidential Information Handling

Waiter - Room Service, Events & Fine Dining

Muthaiga Country Club

Oct 2021 - Dec 2023 (2 years 2 months)

Coordinated logistics for events, meeting rooms, and fine dining service, liaising between guests, kitchen, and service teams. Managed guest requests and switchboard communications.

Event Coordination Guest Service Switchboard Operation Communication Skills Teamwork

Front Office Trainee

Pride Inn Azure Hotel

Jan 2020 - May 2020 (4 months)

Supported cashiering, reception, switchboard, and concierge administration, including billing, receipting, and guest correspondence. Coordinated across departments to meet administrative targets and guest satisfaction goals.

Cashiering Reception Switchboard Operation Concierge Billing Guest Correspondence Coordination