Massarata Sawaneh
@massaratasawaneh
Experienced professional in banking and financial customer service.
What I'm looking for
I am a dedicated professional with over 7 years of experience in the banking and financial sector, specializing in commercial management and customer service. My journey has equipped me with the skills to acquire new clients, offer tailored financial products, and maintain long-term customer relationships. I pride myself on my decision-making abilities, initiative, and results-oriented approach.
In my current role as a Sales Technician at Caixa Enginyers, I provide personalized support to customers, ensuring their needs are met while expanding our customer base. Previously, as an Accounting Manager at Middlebury Invest SL, I managed payroll processing, expense audits, and accounts payable, ensuring compliance with all financial obligations. My proficiency in technological tools, including MS Office and Oracle, enhances my ability to deliver efficient and accurate results.
Experience
Work history, roles, and key accomplishments
Sales Technician
Caixa Enginyers
Jan 2022 - Present (3 years 5 months)
As a Sales Technician, I provide personalized support to customers, ensuring their needs are met while maintaining effective communication for customer satisfaction. My role includes identifying and attracting new users to expand the company's customer base and advising on financial products tailored to client objectives.
Sales Technician
Caixa Enginyers
Jan 2022 - Present (3 years 5 months)
As a Sales Technician, I provide personalized support to customers, ensuring their needs are met while maintaining effective communication for customer satisfaction. My role includes identifying and attracting new users to expand the company's customer base and advising on financial products tailored to client objectives.
Accounting Manager
Middlebury Invest SL
Jan 2017 - Jan 2021 (4 years)
In my role as Accounting Manager, I was responsible for payroll preparation and processing, ensuring compliance with tax and labor obligations. I managed the accounts payable cycle, conducted bank reconciliations, and optimized travel budgets through expense report audits.
Accounting Manager
Middlebury Invest SL
Jan 2017 - Jan 2021 (4 years)
In my role as Accounting Manager, I was responsible for payroll preparation and processing, ensuring compliance with tax and labor obligations. I managed the accounts payable cycle, conducted bank reconciliations, and optimized travel budgets through expense report audits.
Education
Degrees, certifications, and relevant coursework
Universitat Oberta de Catalunya
Bachelor's Degree, Business Administration and Management
2017 - 2021
Universitat Oberta de Catalunya
Bachelor of Business Administration, Business Administration and Management
2017 - 2021
Escola del treball
Technician, Building and Civil Works Projects
2012 - 2014
Rafael Campalans
Diploma, Administration and Finances
2008 - 2009
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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