MaryPia Mijumbi

I’m a dedicated, results-driven Customer Relations professional with extensive experience in client service, trade development, and relationship management. I focus on communication, problem-solving, and customer retention strategies that turn day-to-day support into long-term loyalty.

Since 2022, I’ve worked as a Customer Relations Officer at SKK Technologies Ltd, managing customer inquiries and delivering timely resolutions. I build and maintain strong client relationships, coordinate with internal teams for efficient service delivery, and handle complaints professionally—using feedback to improve services.

Earlier, I strengthened market reach and sales as a Trade Development Representative at TopImageAfrica (2016–2020) by promoting products and services, conducting market research, and organizing promotional campaigns while monitoring outcomes. Before that, as a Customer Relations Officer at TheCopycat Uganda Ltd (2009–2014), I handled front-line customer requests, maintained accurate customer records, resolved complaints, and supported administrative tasks to improve office operations.