AKUTU JOREM

As a seasoned professional with a strong background in customer experience, I have honed my skills in managing schedules, administrative functions, and employee training. With a proven track record of success in leadership roles, I excel in team leadership, customer relations, and budget management.

Throughout my career, I have demonstrated strong communication skills, effectively sharing information with teams and stakeholders in a timely manner. I am well-versed in goal setting and measurement, using KPIs to drive progress and growth. My expertise in reporting has enabled me to analyze growth, identify recurring issues, and develop strategies to address customer complaints and employee matters.

I am a results-driven leader who is passionate about motivating teams and driving active participation. I have a strong ability to coach and mentor team members, providing training opportunities to improve performance and colleague satisfaction. My commitment to customer experience has earned me a reputation for delivering exceptional service and driving customer retention.