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Rowena User

@rowenauser

Aspiring Freight Broker focused on organized, detail-driven logistics and fast-paced customer support.

Philippines
Message

What I'm looking for

I’m looking for a Freight Broker role where I can use my organization, communication, and customer support experience, work with modern load boards, and grow through coaching in fast-moving logistics operations.

I’m an aspiring Freight Broker who doesn’t wait for opportunities—I create them. Backed by real experience in organization, communication, and handling fast-paced admin work, I bring discipline, attention to detail, and a mindset focused on getting things DONE.

In previous roles, I prepared manuals, updated promos, compiled and encoded sales data using an A-Z document system, and communicated with branches, other teams, and customers. I also handled incoming/outgoing calls, transferred calls to the right department and person, solved customer complaints, and built trust through clear, confident service—along with entry-level familiarity with load boards like DAT and Truckstop.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

AC

AMA Computer College

Attended AMA Computer College; program/degree details and dates are not specified.

SS

San Jose High School

1990 - 1994

Attended San Jose High School from 1990 to 1994.

Tech stack

Software and tools used professionally

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