Mary Jo UserMU
Open to opportunities

Mary Jo User

@maryjouser

Dedicated multilingual professional with expertise in customer interaction and sales.

Uganda

What I'm looking for

I am looking for a role that values customer engagement and offers growth opportunities.

I am a dedicated and multilingual professional with a strong background in customer interaction, sales, and online content creation. My experience spans over a decade, where I have leveraged my skills to achieve positive outcomes and build strong relationships. I am fluent in six languages, which enhances my ability to thrive in diverse environments and connect with a wide range of individuals.

Throughout my career, I have held various roles that have honed my skills in customer support and sales. As a Volunteer Translator for the World Youth Organization, I provided crucial translation and interpretation services, helping refugees access vital information and resources. My role as a Telephone Sales Representative at CSM SA Geneva allowed me to generate sales leads and develop lasting relationships with customers, consistently meeting targets. Additionally, my experience as a former blogger on the Wealthy Affiliate Online Platform has equipped me with practical knowledge in online marketing strategies and content creation.

Experience

Work history, roles, and key accomplishments

RO

Volunteer Translator – Interpreter

Refugee Led Organization - World Youth Organization

Jan 2010 - Dec 2024 (14 years 11 months)

Provided crucial translation and interpretation services to support refugees in accessing information and resources. Cultivated strong relationships with refugees, fostering trust and understanding.

CC

Sales Assistant

Coop City

Jun 2005 - Dec 2005 (6 months)

Provided direct assistance to customers, addressing inquiries and facilitating purchases. Maintained organized and appealing store displays to enhance the customer experience.

CS

Telephone Sales Representative

CSM SA

Jan 2005 - Dec 2005 (11 months)

Generated sales leads through proactive outreach and developed positive relationships with potential customers. Focused on selling children’s books, consistently meeting daily call targets.

LT

Receptionist

Lycée Privé Maurice Tièche

Jan 2000 - Dec 2002 (2 years 11 months)

Managed incoming and outgoing phone communications efficiently, directing calls as needed. Handled the distribution of mail and operated a small sales point for the school, demonstrating basic transaction handling and customer service.

MI

Cashier

Migros

Jun 2001 - Aug 2002 (1 year 2 months)

Processed customer transactions accurately and efficiently. Provided friendly and helpful customer service.

Education

Degrees, certifications, and relevant coursework

U3

University Jean Moulin Lyon 3

Law Studies, Law Studies

Undertook comprehensive studies in law, covering fundamental legal principles and theories. Gained foundational knowledge in various aspects of the legal system.

LT

Lycée Privé Maurice Tièche

Baccalaureate, Literary

Completed a Literary Baccalaureate, focusing on humanities, languages, and literature. Developed strong analytical and critical thinking skills through extensive reading and writing.

Tech stack

Software and tools used professionally

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Mary Jo User - Volunteer Translator – Interpreter - Refugee Led Organization - World Youth Organization | Himalayas