At GO CREATOR GROUP, I review website content against company standards, remove inappropriate material, monitor user behavior, and flag potential rule violations. I previously did the same work as a Content Moderator at TASKUS.
At AGENTS ONLY PH and AMAZON, I resolved customer complaints and processed returns, refunds, and exchanges. I also provided product information and tracked customer packages.
As a Travel Specialist, I helped customers book flights, hotels, and car rentals, and handled reservation changes and cancellations. At IBEX GLOBAL, I supported new hires during training, nesting, and transition, and answered customer escalation calls as a Customer Service Representative | SME.
