At Comfrt LLC, I managed Shopify backend operations, including order edits, cancellations, refunds, exchanges, and fulfillment updates.
I coordinated fulfillment, created inbound shipment labels through Flexport, and processed manual fulfillments using Luminous. I also provided email support through Help Scout, Zendesk, and Gorgias.
Previously, I supported customers and maintained accurate documentation at Concentrix – Bacolod, Ubiquity Global Services, Transcom – Bacolod, and Panasiatic Solutions.
