Maryann Spininger
@maryannspininger
I lead customer service operations and improve online retail experiences through hands-on team and quality management.
United StatesWhat I'm looking for
I've led customer service and operations across ShopRite, Taco Bell, and my online retail business, Mare and Jess Have a Deal for You LLC. At ShopRite, I managed front-end operations and a team of more than 90 employees, overseeing hiring, onboarding, training, scheduling, cash reconciliation, and complex customer concerns.
I'm also experienced in remote AI data annotation, content review, evaluation, and quality assurance, reviewing AI-generated responses for accuracy, safety, relevance, grammar, tone, and factual consistency. I bring clear communication, strong organization, confidentiality, and the ability to adapt quickly in fast-paced, guideline-driven environments.
Experience
Work history, roles, and key accomplishments
Owner & Founder
Mare and Jess Have a Deal for You LLC
Dec 2025 - Present (9 months)
Manage customer service for an online retail business, responding to inquiries, processing orders, resolving issues, and supporting customer satisfaction. Oversee product listings, inventory, order fulfillment, vendor relationships, website maintenance, and day-to-day e-commerce operations.
Education
Degrees, certifications, and relevant coursework
Delaware Valley High School
High School Diploma, General Studies
Completed high school education, earning a diploma in 2002.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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