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Mary Ann Nyokabi

@maryannnyokabi

Results-oriented Virtual Assistant with a focus on productivity.

Kenya
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What I'm looking for

I am looking for a role that values efficiency and creativity, offering opportunities for growth and collaboration.

I am a results-oriented Virtual Assistant with over 2 years of experience delivering high-quality administrative support to clients. My strategic task management and smart use of digital tools have boosted productivity and efficiency by 30%. I excel in email and calendar management, data entry, and client communications, always prioritizing organization, responsiveness, and service excellence.

In my recent role as an intern at Afriment, I designed and launched targeted email campaigns that significantly increased brand engagement and website traffic. I also developed an automated customer support system that improved response times by 60%. My experience in event planning and market research has equipped me with the skills to manage complex projects efficiently, ensuring all details are meticulously handled.

As I continue to grow in my career, I am eager to leverage my skills in a dynamic environment where I can contribute to team success and enhance operational efficiency.

Experience

Work history, roles, and key accomplishments

UA

Data Entry Assistant

Urban Edge Apparel

Feb 2024 - Present (1 year 9 months)

Entered and updated 200+ product listings with 99% accuracy, and maintained and organized 100+ customer orders and shipping records weekly. Corrected 50+ data discrepancies across inventory/order sheets and organized 15+ digital folders and 300+ files for improved data access.

Education

Degrees, certifications, and relevant coursework

VC

VA certified

Virtual Assistant Certification, Virtual Assistance

Obtained certification in virtual assistance, demonstrating proficiency in administrative support and digital tools. This certification enhanced skills in task management, client communication, and productivity.

MI

Microsoft

Microsoft Office Specialist, Office Productivity

Achieved certification as a Microsoft Office Specialist, validating expertise in various Microsoft Office applications. This certification improved efficiency in data management, document creation, and professional communication.

Tech stack

Software and tools used professionally

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Mary Ann Nyokabi - Intern - Afriment | Himalayas