Open to opportunities

Jackline Mwangi

@jacklinemwangi1

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Detail-oriented virtual assistant with expertise in data analysis.

Kenya

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What I'm looking for

I am looking for a role that values efficiency and offers opportunities for growth.

I am a detail-oriented and proactive Executive Assistant with over 4 years of experience providing high-level administrative support to senior leadership and cross-functional teams. My expertise lies in managing complex calendars, handling confidential communications, and conducting in-depth research to support decision-making. I am committed to accurate data entry, document management, and streamlining workflows to enhance productivity.

Throughout my career, I have been known for delivering exceptional support in fast-paced environments while maintaining discretion, organization, and a solutions-focused mindset. My key achievements include improving executive time efficiency by 25% and maintaining a 95%+ client satisfaction rate across all projects. I thrive on challenges and am dedicated to continuous improvement in my professional journey.

Experience

Work history, roles, and key accomplishments

Virtual Assistant Intern

Afriment

Jun 2025 - Jul 2025 (1 month)

Executed comprehensive virtual assistant duties including email management, meeting coordination, and document formatting. Designed and created 3 professional email templates using Canva for marketing campaigns, resulting in 18% improved open rates.

Meeting Coordination Canva Marketing Campaigns Customer Support Event Planning Market Research Email Marketing

Executive Virtual Assistant

Kim-Fay East Africa Limited

Jan 2024 - Mar 2025 (1 year 2 months)

Managed complex calendars, coordinated cross-departmental meetings, and ensured efficient scheduling for senior leadership. Prepared detailed reports and executive summaries to support strategic decision-making and operational planning.

Calendar Management Meeting Coordination Report Preparation Executive Summary Microsoft Office KPI Tracking Communication Confidentiality

Education

Degrees, certifications, and relevant coursework

Kenyatta University

Bachelor's Degree, Business Studies

Activities and societies: Relevant Coursework: Statistics, Business Studies, Information Technology, Business Management, Research Analytics, Leadership

Studied a comprehensive curriculum including Statistics, Business Studies, and Information Technology. Gained expertise in Business Management, Research Analytics, and Leadership, preparing for diverse professional roles.

ALX Africa

Certification, Virtual Assistant

Activities and societies: Comprehensive training in: Remote work best practices, Client communication, Project management, Digital tools proficiency

Completed comprehensive training in remote work best practices, client communication, and project management. Developed proficiency in various digital tools essential for virtual assistance.