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Sicily Mumbi

@sicilymumbi

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Driven Virtual Assistant with a focus on client communication.

Kenya

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What I'm looking for

I am looking for a role that values efficiency and client satisfaction, where I can contribute my organizational skills and attention to detail.

As a dedicated Virtual Assistant, I have over a year of experience in managing administrative tasks and enhancing client communication. My journey has equipped me with the skills to optimize workflows through meticulous digital file organization and accurate data entry. I am committed to providing exceptional support and ensuring client satisfaction.

During my internship at ALX Africa, I managed schedules, appointments, and emails for clients, which significantly improved their daily operations. My freelance work on Upwork allowed me to assist various clients with administrative tasks, further honing my skills in email management and calendar organization. I take pride in delivering timely and accurate data entry, which has proven to enhance operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Freelance Virtual Assistant

Current

Upwork

Assisted clients with various administrative tasks including email management and calendar organization. Delivered accurate data entry and provided proofreading services, significantly improving communication quality for clients.

Microsoft Office Google Workspace Data Entry Calendar Organization Proofreading Time Management

Virtual Assistant Intern

ALX AFRICA

Dec 2023 - Feb 2024 (2 months)

Managed schedules, appointments, and emails for clients, optimizing daily operations. Organized digital files and executed data entry tasks with precision, ensuring accuracy in client records. Provided comprehensive administrative support remotely, enhancing productivity.

Microsoft Office Google Workspace Data Entry Calendar Organization File Sorting Proofreading Time Management

Education

Degrees, certifications, and relevant coursework

ALX Africa

Virtual Assistant Training, Virtual Assistant Training

2025 - 2025

Demonstrated proficiency in Microsoft Office, Google Workspace, and other digital tools. Completed real-world administrative tasks, applying best practices in remote work.

Zetech University

Bachelor, Journalism and Mass Communication

2023 - 2024

Collaborated on group projects, enhancing teamwork and project management skills. Managed tight deadlines for assignments and projects, improving time management.