At Inspiro Relia Inc., I delivered technical support through inbound calls, resolving customer technical issues and scheduling technician field visits.
I also coordinated service dispatch schedules and managed high call volumes while maintaining service quality and customer satisfaction.
At CXI Services Inc., I handled hotel reservations and guest inquiries by phone, and supported customers through Zendesk live chat.
Across my customer service roles, I processed e-commerce orders, booking requests, payments, and account transactions. I also provided roadside assistance and handled written email support.
