Maryam Halim
@maryamhalim
Freelance translator and interpreter delivering accurate, confidential communication across languages.
EgyptWhat I'm looking for
I’m a freelance translator and interpreter focused on clear communication, strict confidentiality, and 100% accuracy in specialized contexts. I perform simultaneous phone interpretation and research complex technical terminology to keep messages precise and impartial.
Alongside interpreting work, I’ve built strong customer support experience handling phone, email, and chat inquiries while resolving complaints and maintaining sensitivity with confidential documents. I’ve also bridged linguistic gaps within an Italian customer service team by translating complex content for international guests, helping improve understanding and smooth service delivery.
Experience
Work history, roles, and key accomplishments
Freelance Translator
OPI
Jun 2025 - Present (1 year)
Provided simultaneous phone interpretation and translation while maintaining strict confidentiality and impartiality. Researched complex technical terminology to ensure 100% accuracy in specialized contexts.
Customer Service Representative
Concentrix
Jun 2024 - Present (2 years)
Resolved customer issues across phone, email, and chat, handling complaints with conflict-resolution techniques to ensure positive outcomes. Bridged linguistic gaps within the Italian customer service team by translating complex content for international guests.
Education
Degrees, certifications, and relevant coursework
University of Ain Shams, Faculty of Languages
Pre-master in Translation, Translation
2026 -
Pre-master program in Translation at the Faculty of Languages (Al-Alsun), University of Ain Shams.
University of Ain Shams, Faculty of Languages
Bachelor's Degree, Translation Studies and Linguistics
2020 - 2024
Grade: Final GPA: 3.70
Bachelor’s degree in Translation Studies and Linguistics at the Faculty of Languages (Al-Alsun), University of Ain Shams.
Availability
Location
EgyptAuthorized to work in
Job categories
Skills
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