Maryam BiMB
Open to opportunities

Maryam Bi

@maryambi

Enthusiastic case handler with strong customer service skills.

United Kingdom

What I'm looking for

I am looking for a role that values customer interaction and offers opportunities for growth.

I am an enthusiastic and dedicated case handler with a strong commitment to achieving my true potential. My outgoing personality allows me to connect with clients effectively, and I believe in the power of the heart, mind, and will to overcome challenges. I have honed my skills in customer service and conflict resolution through various roles, including my recent position at Huntswood, where I conducted investigations into disputes and communicated with customers to reach agreeable resolutions.

Throughout my career, I have demonstrated resilience and adaptability, particularly in high-pressure environments. My experience as a Customer Support Specialist at PwC allowed me to facilitate seamless assistance during critical legal proceedings, ensuring clients had a transparent voting experience. I am also well-versed in administrative tasks, having supported senior executives in managing schedules and correspondence, which has further developed my organizational skills.

Experience

Work history, roles, and key accomplishments

ZE

Teaching Assistant

Zest Education

Jan 2021 - Jul 2021 (6 months)

Assisted lead teachers in classroom management and instructional activities. Supported student learning through individualized and group interventions.

Education

Degrees, certifications, and relevant coursework

AS

Al-Burhan Grammar School

GCSE, Secondary Education

Completed secondary education, focusing on a broad curriculum to achieve General Certificate of Secondary Education (GCSE) qualifications. Developed foundational knowledge across various subjects.

CC

City Hasanat College

Studies, Arabic and Islamic Studies

Undertook comprehensive studies in Arabic language and Islamic sciences. Developed a foundational understanding of religious texts and cultural contexts.

Tech stack

Software and tools used professionally

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Himalayas profile for an example user named Frankie Sullivan
Maryam Bi - Complaint Handler - Huntswood | Himalayas