Ibvhade Akhimien

I’m an operations and analytics-minded professional who supports senior stakeholders, owns day-to-day workflows, and strengthens business continuity in fast-paced environments. In my current Operations & Customer Support role, I act as the central operational point of contact, process 40+ cases daily with 98% accuracy, and maintain audit-ready CRM data.

I bring a strong data foundation from my Finance Data Analyst Internship at PwC, where I supported audit and advisory decision-making with operational and financial insights. I managed and validated large datasets with 99.9% accuracy, streamlined internal reporting to reduce errors by 15%, and built automated dashboards for key operational metrics.

Earlier, as a Logistics Operations Analyst, I coordinated delivery, warehouse, and customer service operations, led a small team, and improved efficiency by 10% while reducing transportation costs by 15%. With an MSc in Applied Data Science and Statistics and training from the Google Data Analytics Certificate, I combine process improvement, stakeholder coordination, and BI/dashboarding to create measurable outcomes.