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Rahmon OyetolaRO
Open to opportunities

Rahmon Oyetola

@rahmonoyetola

Insurance operations and customer service professional using AIMS, Excel, and Power BI to automate renewals and reporting with accuracy.

Nigeria
Message

What I'm looking for

I’m looking for a role blending insurance operations, customer service, and analytics—where I can automate workflows, build clear reports in Power BI/Excel, and continuously improve accuracy, compliance, and operational efficiency.

I’m an Insurance Operations and Customer Service professional with over 3 years of experience supporting policy administration, premium renewals, customer inquiries, and insurance reporting. I use AIMS Insurance Management System, Microsoft Excel, and Power BI to maintain accurate policy records, ensure compliance, and deliver exceptional service while supporting operational and underwriting decisions.

I’ve also improved efficiency through automation—designing and implementing a Vehicle Rate Grid Calculator that accelerated premium calculations and improved accuracy. Through AXAInnovative Community programs, I built a Parking Management Solution on Microsoft Power Platform and a machine learning-based Personalized Life Product Recommendation System, reinforcing my focus on data integrity, stakeholder alignment, and continuous process improvement.

Experience

Work history, roles, and key accomplishments

AI
Current

Transaction Officer

AXA Mansard Insurance

Feb 2023 - Present (3 years 6 months)

Managed customer policy records using AIMS, handling renewals, premium computations, and customer communications for 250+ policyholders monthly. Generated production and policy loss ratio reports and improved processing efficiency by automating premium calculations with a Vehicle Rate Grid Calculator.

FL

Junior Consultant (Internship)

FutuXAgri-consult Limited

Nov 2020 - Jan 2022 (1 year 2 months)

Delivered tailored content calendars to support marketing and communication strategies, contributing to a 40% increase in metrics. Assisted senior consultants with research documents, proposals, and marketing campaign support.

Education

Degrees, certifications, and relevant coursework

AC

AXA Innovative Community

Data Science (course), Data Science

2024 -

Completed specialized training in Data Science focused on Python for data cleaning, analysis, and machine learning.

AC

AXA Innovative Community

Business Analysis (course), Business Analysis

2023 -

Completed a course in Business Analysis covering business analysis frameworks, requirement gathering, and stakeholder management.

CI

Corporate Finance Institute

Financial Modelling & Valuation Analyst (FMVA), Financial Modelling & Valuation

2022 -

Completed the Financial Modelling & Valuation Analyst (FMVA) program.

Chartered Institute of Social Media and Digital Marketing logoCM

Chartered Institute of Social Media and Digital Marketing

Postgraduate Diploma (PGD) in SMDM, Social Media and Digital Marketing

2020 -

Completed a PGD in Social Media and Digital Marketing.

Olabisi Onabanjo University logoOU

Olabisi Onabanjo University

Bachelor of Agriculture (B.Agric), Agricultural Extension and Rural Sociology

2018 -

Earned a B.Agric in Agricultural Extension and Rural Sociology.

CC

Chartered Insurance Institute of Nigeria (CIIN)

CIIN Foundation Level, Insurance (Foundation Level)

Grade: Two distinctions out of four courses

Completed the CIIN Foundation Level examinations (October 2025 diet).

AC

AXA Innovative Community

Process Reengineering (course), Process Reengineering

2025 -

Activities and societies: Graduated as the Best Graduating Student of the 2025 cohort.

Completed training in Process Reengineering using Microsoft Power Platform tools such as Power Apps, Power Automate, Dataverse, and Power BI.

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