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Marvin Dulfo

@marvindulfo

Organized virtual assistant skilled in admin, CRM, and data management.

Philippines
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What I'm looking for

I am seeking a virtual assistant or back-office role where I can leverage my CRM, data entry, and administrative skills in a collaborative, process-driven team that values accuracy and client satisfaction.

I am a highly motivated virtual assistant and back-office support professional with hands-on experience in administrative operations, data entry, and customer support across retail, medical, and print environments.

I have supported order processing, file and document organization, appointment setting, and encoding tasks while maintaining confidentiality and accuracy in sensitive record handling.

I am proficient with CRM platforms (HubSpot, Salesforce, GoHighLevel), Google Workspace, MS Office, and common digital tools, and I communicate effectively in both Filipino and English to support clients and internal teams.

I bring strong organizational skills, attention to detail, and a service-oriented mindset to streamline business processes and improve client satisfaction.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

TESDA logoTE

TESDA

TESDA NC II, Food and Beverages

2015 - 2015

Awarded NC II certification in Food and Beverages in 2015.

TESDA logoTE

TESDA

TESDA NC II, Computer Hardware Servicing

2013 - 2013

Awarded NC II certification in Computer Hardware Servicing in 2013.

New Era University logoNU

New Era University

Music

2013 - 2013

Attended College of Music for first semester in 2013; coursework completed for one semester.

University of Perpetual Help System Laguna logoUL

University of Perpetual Help System Laguna

Associate in Hotel and Restaurant Management, Hotel and Restaurant Management

2008 - 2010

Completed coursework toward an Associate in Hotel and Restaurant Management between 2008 and 2010.

University of Perpetual Help System Laguna logoUL

University of Perpetual Help System Laguna

Bachelor of Science in Nursing, Nursing

2006 - 2008

Pursued Bachelor of Science in Nursing studies from 2006 to 2008.

SL

Saint Michael's College of Laguna

High School Diploma, Secondary Education

2002 - 2006

Completed secondary education at Saint Michael's College of Laguna, graduating in 2006.

Tech stack

Software and tools used professionally

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Marvin Dulfo - Data Encoder - St. Joseph Medical Clinic | Himalayas