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@martinekene
Dedicated virtual assistant with expertise in administrative support and sales.
As a Virtual Assistant with a strong background in administrative support and sales, I have honed my skills in managing tasks efficiently and ensuring seamless operations. My experience includes handling various administrative duties such as managing emails, scheduling appointments, and organizing calendars, which has allowed me to maintain a high level of punctuality and service delivery.
In my role as a Sales Specialist at QNET, I successfully generated over 5000 leads, contributing to a 25% increase in my team's sales. I pride myself on my ability to communicate effectively with clients, understanding their needs and ensuring their satisfaction. My technical proficiency spans across Microsoft Office, Google Workspace, and various project management tools, enabling me to adapt to different environments and deliver results.
Currently, I am expanding my expertise as a Lead Generation Specialist at PF Publications, where I research and engage potential clients while developing strategies to attract and convert leads. I am passionate about leveraging my skills to contribute to a dynamic team and drive business success.
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Work history, roles, and key accomplishments
PF Publications UK
Apr 2024 - Present (1 year 7 months)
Research and identify potential customers, develop strategies to engage them, and track lead data to refine tactics. Maintain relationships with clients to drive sales and monitor trends.
QNET
May 2022 - Apr 2024 (1 year 11 months)
Identified and targeted potential customers through cold calling and networking, generating over 5000 leads which increased sales by 25%. Managed customer requests and ensured satisfaction through effective communication.
Digital Witch Support Community
Feb 2023 - Nov 2023 (9 months)
Managed various administrative tasks including email management, scheduling appointments, and organizing calendars. Ensured smooth daily operations and maintained accurate databases and spreadsheets.
Degrees, certifications, and relevant coursework
B.Sc, Genetics & Biotechnology
Certification, Virtual Assistance
Completed the ALX VA Program, focusing on virtual assistance skills and IT services.
Software and tools used professionally
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