MMMartina Martina
@martinamartina
Creative singer-songwriter with extensive experience in music and customer service.
ItalyWhat I'm looking for
With a diverse professional background and a strong artistic vocation, I have built extensive experience across both creative and corporate fields. Active as a singer, songwriter, producer, and recording artist since 2009, I possess a solid vocal training background and have collaborated with prominent names in the Italian music scene, demonstrating a long-term commitment to the music industry.
In addition to my artistic pursuits, I have held key roles in the corporate world, including Compensation Specialist at beqom and Sales and Technical Support Specialist at Apple. Currently, I am working in Customer Service, where I utilize my communication skills to provide exceptional support. My journey reflects a blend of creativity and professionalism, making me a versatile candidate for various roles.
Experience
Work history, roles, and key accomplishments
Customer Service Specialist
Customer Service
May 2022 - Present (3 years 1 month)
Provided customer service through call center in Italian and English for car-sharing and insurance services, including Enjoy Eni, Kinto Share Toyota, and E-share + Drivalia. Performed back-office operations, data entry and management, AI training, search quality rating, and page quality rating.
Singer / Songwriter / Producer
Independent Artist
Jan 2006 - Present (19 years 5 months)
Active as a singer, songwriter, producer, and recording artist since 2009, I have a solid vocal training background and have collaborated with prominent names in the Italian music scene, demonstrating a long-term commitment to the music industry. I am also a voice actor. Collaborations with many Italian artists (Achille Lauro, Coez...).
Compensation Platform Specialist
Beqom
May 2015 - Nov 2019 (4 years 6 months)
Provided international customer care for compensation management software for enterprise organizations. Implemented SQL databases and performed SQL Server Reporting and testing.
Sales and Technical Support Specialist
Apple
Feb 2013 - May 2015 (2 years 3 months)
Provided in-store technical software and software support for Logic Pro X, Mac, iPhone, iPad, and iPod. Conducted sales of Apple products and accessories, and offered individual training courses on iOS and OSX.
Education
Degrees, certifications, and relevant coursework
Alessandro Casillo University
Disegno Industriale, Industrial Design
Studied Industrial Design at Alessandro Casillo University from 2003 to 2009. Gained foundational knowledge in design principles and practices.
Accademia di Moda e Costume La Sapienza Roma
Fashion Design, Fashion Design
Completed studies in Fashion Design at Accademia di Moda e Costume La Sapienza Roma. Developed skills in fashion illustration, garment construction, and design concepts.
Availability
Location
ItalyAuthorized to work in
Job categories
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