Marta Coelho
@martacoelho
Experienced professional in IT systems and strategic partnerships.
BelgiumWhat I'm looking for
I am an experienced professional with a strong background in IT systems administration, operational support, and customer service. Currently, I serve as the Director of Partnerships at Boninga Fintech, where I specialize in developing strategic collaborations aimed at promoting financial inclusion for the African diaspora. My expertise lies in project management, workflow optimization, and enhancing customer experiences.
Throughout my career, I have successfully led outreach efforts, identified new partnership opportunities, and fostered relationships with stakeholders. I am passionate about financial inclusivity and operational excellence, and I am committed to driving continuous growth and innovation within the fintech sector. My dedication to reducing remittance fees and promoting financial literacy is at the core of my professional ethos.
Experience
Work history, roles, and key accomplishments
Director of Partnership
Boninga Fintech
Jan 2024 - Present (1 year 5 months)
As Director of Partnerships, I develop and manage strategic partnerships to support Boninga's mission of financial inclusion for the African diaspora. I collaborate with fintech companies and community organizations to drive business growth and enhance customer experiences.
Operations Support Assistant
Shurgard Self Storage
Jan 2024 - Feb 2024 (1 month)
In my role as Operations Support Assistant, I provide operational support for various projects, manage administrative tasks, and monitor customer reviews to ensure timely resolutions. I focus on optimizing efficiency and service quality.
Retailer Relationship Executive
Lycamobile
Jan 2023 - Apr 2023 (3 months)
As a Retailer Relationship Executive, I built and maintained positive relationships with retailers and customers, managed sales and returns, and resolved customer inquiries efficiently to support sales goals.
Night Manager Operator
Smith’s News
Jan 2023 - Apr 2023 (3 months)
In my position as Night Manager Operator, I supervised night operations, managed inventory logistics, and coordinated with team leaders to meet revenue goals while ensuring adherence to company policies.
IT Systems Administrator
Claranet
Oct 2016 - Jan 2021 (4 years 3 months)
As an IT Systems Administrator, I monitored system performance, provided technical support, and implemented solutions to ensure smooth IT operations while focusing on continual process improvement.
Education
Degrees, certifications, and relevant coursework
IEFP Alcoitao
Certification, Business Analysis
2014 - 2017
Activities and societies: High Levels: Computer Systems Installation and Maintenance
Alto Do Moinho
High School Diploma, High School
2008 - 2010
Tech stack
Software and tools used professionally
Availability
Location
BelgiumAuthorized to work in
Job categories
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