marlon lozanoML
Looking for a job

marlon lozano

@marlonlozano

This is Marlon, over 3 years of experience in customer services, phone, SMS, Email and chat.

Colombia

What I'm looking for

I am looking for a role that allows me to utilize my bilingual skills and passion for physical education, while contributing to a dynamic team focused on promoting health and wellness.

Skills:

  • Customer service (SMS, phone, chat, email)

  • Conflict resolution and problem-solving

  • Multitasking in high-pressure environments

  • Communication and interpersonal skills

  • Teamwork and leadership

  • Adaptability and quick learning

  • Proficiency in CRM tools and ticketing systems

Experience

Work history, roles, and key accomplishments

AC
Current

Bilingual Agent

Anchora Colombia

Feb 2023 - Present (2 years 4 months)

Currently serving as a Bilingual Agent, specializing in back-office operations to ensure efficiency and high-quality administrative management.

CA

Instructor

Centro Médico Deportivo ATTC

Feb 2013 - Apr 2015 (2 years 2 months)

Served as a Taekwondo Instructor, promoting physical activity and bilingual skill development through martial arts. Developed programs that engaged students of various ages in martial arts discipline.

Education

Degrees, certifications, and relevant coursework

Corporación Universitaria Latinoamericana logoCL

Corporación Universitaria Latinoamericana

Diploma in Pedagogical Fundamentals of Sports Training Schools, Sports Training

2020 - 2020

Completed a diploma in Pedagogical Fundamentals of Sports Training Schools, enhancing my skills in teaching and coaching in sports.

Corporación Universitaria Latinoamericana logoCL

Corporación Universitaria Latinoamericana

Bachelor's degree in Physical Education, Physical Education

2016 - 2020

Grade: Graduated with Honors

Activities and societies: Participated in various extracurricular activities related to sports training and martial arts.

Graduated with Honors in Physical Education, Recreation, and Sport. My educational background emphasizes the pedagogical foundations of education with a focus on physical education and sports.

Tech stack

Software and tools used professionally

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marlon lozano - Bilingual Agent - Anchora Colombia | Himalayas