marlene quintero

I am a dedicated customer service professional with extensive experience in various roles, including my current position as a Registration Clerk at Northeast Community Clinic. Here, I welcome over 50 patients per shift, ensuring a smooth check-in process and verifying eligibility across multiple health plans. My role requires excellent communication skills, as I facilitate calls with telephonic patients to maintain efficient workflows between patients and providers.

Previously, I worked as a Customer Service Representative at Kids Dental Place, where I managed over 100 calls daily, assisting with appointment scheduling and providing administrative support. My experience in the Business Development Center at Edge Nissan further honed my customer service skills, where I addressed high volumes of inquiries and scheduled numerous test drive appointments. I pride myself on my ability to maintain a professional demeanor and provide exceptional service in fast-paced environments.