At Danam Phils Inc. / DKP Manufacturing / Wyntron Inc., I provided on-site and remote technical support across multiple facilities, helping staff resolve hardware, software, and network issues.
I diagnosed and repaired desktop and laptop hardware, including RAM, power supplies, and storage, and resolved boot and display failures.
I managed Active Directory user groups, password resets, and computer re-domaining, and administered IP assignments and device authorization through UniFi systems.
I also handled OS installations, backups, disk cloning, printer and print-server maintenance, and user data restoration and profile migration.
