Open to opportunities

Mark Peñas

@markpenas

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Entry-level IT technician focused on reliable Windows systems, networking, and security troubleshooting.

Philippines

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What I'm looking for

I’m looking for an entry-level IT role where I can support Windows environments, troubleshoot hardware and software issues, assist with network/VPN setup, and help maintain high system uptime in a fast-paced team.

I’m a dedicated Information Technology graduate with hands-on experience in hardware troubleshooting, network configuration, and system maintenance. I’ve supported end-user uptime through sustained 99% workstation reliability, and I’ve streamlined onboarding by automating Windows 10/11 OS deployment. During fieldwork and internships, I configured IP-based CCTV systems and NVR/DVR setups while applying secure networking fundamentals for stable remote viewing.

I bring a strong technical foundation in TCP/IP, DNS, DHCP, VPN, and OSPF routing, backed by CISCO certifications in Networking Essentials and Introduction to Cybersecurity. I’m committed to efficient technical solutions and staying responsive in fast-paced environments, using incident response thinking and service desk tools to resolve issues quickly and keep systems running.

Experience

Work history, roles, and key accomplishments

IT Technician Intern

JK Comfiber Solution

Mar 2025 - Jul 2025 (4 months)

Maintained ~99% workstation uptime by diagnosing hardware failures and performing routine upgrades for end-users. Automated Windows 10/11 OS deployments to reduce onboarding setup time and configured IP-based CCTV systems with NVR/DVR setups for reliable remote viewing.

Windows 10 11 Configuration Workstation Maintenance TCP IP IP CCTV Configuration Endpoint Provisioning