Open to opportunities

Mark Joshua Banaag

@bmjoshua

Message

I troubleshoot Windows PCs, software, and home network connectivity for reliable user support.

Philippines

Message

What I'm looking for

I'm seeking my first IT support or service desk opportunity where I can troubleshoot user issues, learn company tools and procedures, work remotely, and build hands-on technical skills through training and real-world experience.

I am an aspiring virtual assistant who is tech savvy that can adapt fast to the work environment and is fast learner.

Experience

Work history, roles, and key accomplishments

Service Desk Technician

Personal Technical Experience

Hands-on experience configuring and troubleshooting personal computers, software, and Windows settings. Practical experience troubleshooting home network and internet connectivity issues, including basic router and Ethernet configuration.

Windows Microsoft Office Windows Troubleshooting Networking Software Installation Problem Solving