Open to opportunities

Mark Milovanovic

@markmilovanovic

Message

Seasoned program manager with expertise in enterprise transformation.

United States

Message

What I'm looking for

I am looking for a role that challenges me and allows for strategic impact, ideally in a collaborative environment that values innovation and operational excellence.

I am a seasoned program and portfolio management executive with over 12 years of experience in delivering large-scale, enterprise-wide initiatives across various sectors, including healthcare, financial services, logistics, and technology. My proven track record includes driving digital transformation programs and multi-state business expansions that not only fuel revenue growth but also ensure full regulatory compliance. I excel in strategic planning, multi-million-dollar budgeting, and leading distributed teams to deliver complex programs on time and on budget.

Throughout my career, I have built high-performing PMOs and have been adept at engaging C-suite stakeholders and fostering cross-functional collaboration. My approach leverages data-driven insights and emerging technologies, such as AI and analytics, to drive innovation and organizational growth. I am passionate about optimizing processes and ensuring that projects align with corporate growth objectives, all while maintaining a focus on compliance and operational excellence.

Experience

Work history, roles, and key accomplishments

Current

Senior Program Manager - National Expansion

Current

Freedom Care

Jan 2024 - Present (1 year 5 months)

Built and led the Program Management Office (PMO) to drive a multi-state expansion, launching Medicaid-funded healthcare programs across 8 states with 100% on-time, fully compliant go-lives. Coordinated a 15-member cross-functional remote team (Legal, Compliance, HR, Operations), ensuring zero Medicaid compliance issues across all new program launches.

PMO Program Management Strategic Planning Risk Mitigation

Senior Program Manager

Hilltop Holdings

Jan 2019 - Present (6 years 5 months)

Established and led an enterprise PMO from the ground up, implementing standardized project intake, prioritization, SLAs, and health reporting processes adopted organization-wide. Oversaw a $1B+ portfolio of digital transformation initiatives (cloud migrations, data warehouses, risk management systems, CRM modernization) across banking, securities, and mortgage divisions, ensuring adherence to fed

Enterprise PMO Digital Transformation Agile Methodologies Cloud Platforms Data Warehousing Power BI

Program Manager

American Heart Association

Jan 2018 - Present (7 years 5 months)

Planned and led the nationwide implementation of Grants@Heart, a SaaS grants management platform overseeing $160M+ in research funding, ensuring alignment with organizational strategic goals through collaboration with the Executive Leadership Team. Managed the vendor selection and integration of the new platform, coordinating cross-functional IT and business teams to achieve an on-time launch meet

SaaS Implementation Vendor Management Data Migration Business Intelligence Project Management

Senior Project Manager

Fulcrum Holdings

Jan 2013 - Present (12 years 5 months)

Managed broad operations and multiple project portfolios across Fulcrum's energy and logistics units, ensuring full compliance with internal policies, state/federal regulations, and all client SLA/KPI requirements. Directed numerous projects (budgets up to $4M each) from initiation through execution - including development of custom CRM software and critical infrastructure upgrades.

Operations Management CRM Software Infrastructure M&A Contract Negotiation

Education

Degrees, certifications, and relevant coursework

Texas Southern University (Jesse H. Jones School of Business)

Master of Business Administration (MBA), Strategic Management

Grade: 3.9

Focused on strategic management principles and practices. Achieved a GPA of 3.9, demonstrating strong academic performance in advanced business concepts.

Texas Southern University

Bachelor of Business Administration (BBA), Management

Grade: Cum Laude

Completed a Bachelor of Business Administration with a focus on management. Graduated Cum Laude, indicating high academic achievement in business fundamentals.