Open to opportunities

Ntandoyenkosi Phiri

@ntandoyenkosiphiri

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Insurance claims and verification specialist who combines finance skills with people-first customer care.

Zimbabwe

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What I'm looking for

I’m looking for a role where I can handle insurance verification and claims (or finance operations), collaborate with a supportive team, and grow through accurate processes, clear reporting, and leadership opportunities.

I’m an enthusiastic learner who enjoys leading, guiding, and helping others. I’m innovative and enjoy coming up with solutions, while staying punctual, adapting to new environments, and working well under pressure. I’m also known for strong communication, positivity, and uplifting team energy.

In my work, I’ve supported both finance and customer-focused operations by creating and capturing loan accounts, attending to customer queries and client care, preparing loan reversals, and producing daily financial reports. I’ve also handled truck diagnosis and monthly reporting, alongside factory and production quality management. More recently, in insurance verification and claims work, I’ve managed Primary and Secondary Claims Submission, Medicaid insurance claims, Emomed verification, eligibility verification, AR reporting, and PPO/benefit breakdowns, including deductibles and annual maximums.

I bring a high-concern-for-accuracy mindset and I’m dedicated to maintaining uncompromised quality standards. Alongside my professional growth, I’ve been recognized for excellence in visual arts and creative direction through awards and top-grade achievements, which reinforces my drive to perform and improve.

Experience

Work history, roles, and key accomplishments

Current

Insurance Verification Specialist

Current

Zimworx (Labor Source Zimbabwe)

Oct 2025 - Present (9 months)

Performed insurance verification and claims work, including primary and secondary claims submission and Medicaid insurance claims processing. Completed eligibility verification and supported AR reporting and benefit breakdowns.

Claims Submission Eligibility Verification EMED Verification Insurance Verification Billing Coordination

Shop and Production Manager

SVG Fashion and Clothing

May 2024 - Feb 2025 (9 months)

Managed shop and production operations, supporting production quality and daily financial reporting. Handled customer queries and contributed to loan account administration and reporting.

Production Quality Daily Financial Reports Loan Account Creation and Capturing

Financial Modelling Agents Team Leader

Khumbulachiuta Investments

Aug 2023 - Apr 2024 (8 months)

Led financial modelling and agents-related work, including managing loan accounts and supporting customer care. Prepared daily financial reports and supported loan reversal processing.

Loan Account Creation and Capturing Client Care

Truck Diagnosis Internship

Restflex Investment

Jul 2020 - Aug 2021 (1 year 1 month)

Completed a truck diagnosis internship and produced truck diagnosis and monthly reports. Supported factory and production quality management activities.

Truck Diagnostics Quality Management Daily Financial Reports

Education

Degrees, certifications, and relevant coursework

The Heritage School

Cambridge IGCSE and A Level (multi-subject), Cambridge International Examinations

2017 - 2022

Grade: IGCSE/A-Level results reported; Visual Arts grade listed as A/C/D/B by subject

Activities and societies: Prefect (2017/2018 as listed); Art Club President; Interact Committee; War-Cry Captain; Media Club President.

Completed Cambridge IGCSE and Cambridge A Level studies at The Heritage School. Achieved grades across subjects including Mathematics, Computer Science, Sciences, Business Studies, Economics, and Visual Arts.

Admiral Tait Primary School

Primary Education

2009 - 2016

Activities and societies: Senior Prefect (2016); Prefect (Admiral Tait School, listed as Senior Prefect).

Attended Admiral Tait Primary School from 2009 to 2016. Served as Senior Prefect.

National Institute of Allied Arts (NIAA)

Visual Arts

2010 -

Grade: Highest Grade in Zimbabwe for Visual Arts (2010); Honours Grade in Visual Arts (2021)

Recognized for top performance in Visual Arts at the National Institute of Allied Arts (NIAA). Earned an honours grade in Visual Arts (noted for 2021).