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Wendy UserWU
Open to opportunities

Wendy User

@wendyuser8

I streamline prior authorizations, insurance verification, and revenue cycle operations.

Zimbabwe
Message

What I'm looking for

I'm looking for a remote healthcare revenue cycle, medical billing, coding, prior authorization, or patient access role where I can improve authorization turnaround, resolve insurance issues, and support timely patient care.

I've spent 10 years processing prior authorizations, verifying commercial, Medicare, and Medicaid coverage, and resolving insurance issues that can delay patient care or lead to claim denials.

I maintain accurate EHR/EMR documentation, collaborate with providers, payers, and clinical staff, and explain benefits and financial responsibility with compassionate customer service. I've completed medical billing and coding coursework covering ICD-10-CM, CPT, HCPCS Level II, HIPAA, claims processing, and reimbursement, and I'm pursuing CPC certification.

Experience

Work history, roles, and key accomplishments

SE

Prior Authorization & Patient Access Specialist

Self Employed

Processed high volumes of insurance prior authorizations while maintaining accuracy and HIPAA compliance. Verified eligibility and benefits, resolved coverage issues, and collaborated with providers and payers to secure timely authorizations.

Education

Degrees, certifications, and relevant coursework

Coursera logoCO

Coursera

Certificate, Medical Billing and Coding

Completed comprehensive medical billing and coding coursework with training in ICD-10-CM, CPT, HCPCS Level II, HIPAA, claims processing, and reimbursement principles.

Tech stack

Software and tools used professionally

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