Wendy User
@wendyuser8
I streamline prior authorizations, insurance verification, and revenue cycle operations.
What I'm looking for
I've spent 10 years processing prior authorizations, verifying commercial, Medicare, and Medicaid coverage, and resolving insurance issues that can delay patient care or lead to claim denials.
I maintain accurate EHR/EMR documentation, collaborate with providers, payers, and clinical staff, and explain benefits and financial responsibility with compassionate customer service. I've completed medical billing and coding coursework covering ICD-10-CM, CPT, HCPCS Level II, HIPAA, claims processing, and reimbursement, and I'm pursuing CPC certification.
Experience
Work history, roles, and key accomplishments
Prior Authorization & Patient Access Specialist
Self Employed
Processed high volumes of insurance prior authorizations while maintaining accuracy and HIPAA compliance. Verified eligibility and benefits, resolved coverage issues, and collaborated with providers and payers to secure timely authorizations.
Education
Degrees, certifications, and relevant coursework
Coursera
Certificate, Medical Billing and Coding
Completed comprehensive medical billing and coding coursework with training in ICD-10-CM, CPT, HCPCS Level II, HIPAA, claims processing, and reimbursement principles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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