Open to opportunities

Mark Dionne Bautista

@markdionnebautista

Message

I improve client operations through CRM automation, account management, and sales coordination.

Philippines

Message

What I'm looking for

I'm looking for a remote role where I can improve client experience, CRM workflows, pipeline visibility, reporting, and cross-functional sales and operations coordination.

I've managed client-facing operations for Prestige Knowledge LLC, building GoHighLevel workflows, KPI dashboards, onboarding processes, and clear reporting that improves follow-up visibility and client experience.

Across Zintro, IntelligentIQ Enterprise Solutions, and EAM Holdings, I've managed B2B accounts, supported account growth, coordinated sales and marketing activity, and coached teams around pipeline performance, KPIs, and follow-up expectations.

I'm comfortable translating technical and operational complexity into actionable SOPs, client updates, implementation guides, and reliable processes for remote teams.

Experience

Work history, roles, and key accomplishments

Community & Operations Manager / AI Automation & Executive Virtual Assistant

Prestige Knowledge LLC

Feb 2024 - Mar 2026 (2 years 1 month)

Managed remote business operations across CRM systems, client communications, sales team coordination, reporting, and executive support. Built and optimized GoHighLevel workflows for lead routing, appointment notifications, pipeline updates, CRM tagging, source tracking, and internal team alerts.