Jim Monforte
@jimmonforte
I lead business analysis and technology delivery for enterprise process improvement initiatives.
PhilippinesWhat I'm looking for
At Accenture, I guide teams, manage schedules and resources, lead client meetings, and keep project timelines and outputs on track.
Previously at Zuellig Pharma Asia Pacific, I led requirements gathering for a multi-million enterprise business, produced functional documentation, executed test plans, and facilitated workshops to improve cross-functional processes.
I've also delivered SAP applications and interface services at ShipERP, 24/7 International Corporation, and Accenture, coordinating with functional analysts, business analysts, and QA to align technical solutions with requirements.
My experience spans client and account management, service delivery, data analysis dashboards, stakeholder communication, team mentoring, and practical solutions that connect business objectives with technology execution.
Experience
Work history, roles, and key accomplishments
Guides team members and promotes a team-oriented environment. Manages daily tasks, schedules, and resource allocation, and acts as a liaison between clients and internal management.
Senior Business Analyst
Zuellig Pharma Asia Pacific Ltd
Aug 2022 - Mar 2025 (2 years 7 months)
Led requirements gathering and analysis on a multi-million enterprise business. Handled client and stakeholder communication, produced functional documentation, and led cross-functional teams to streamline business processes.
Senior Software Developer (SAP ABAP)
ShipERP
Jan 2022 - Aug 2022 (7 months)
Built and maintained custom SAP applications. Coordinated with Functional Analysts to align solutions with requirements and quality standards.
Freelance Data Analyst
Self Employed
Sep 2020 - Jan 2022 (1 year 4 months)
Developed sales, KPI, and L&D monitoring dashboards for consulting and recruitment companies.
Account Manager
24/7 International Corporation
Jan 2019 - Sep 2020 (1 year 8 months)
Primary point of contact for assigned clients, ensuring satisfaction and identifying growth opportunities. Analyzed requirements from multi-million enterprise businesses and coordinated with internal teams for solution delivery.
Associate Account Manager/Service Delivery Manager
24/7 International Corporation
Sep 2017 - Dec 2018 (1 year 3 months)
Analyzed requirements and coordinated with internal teams for solution delivery. Managed client relationships and coordinated project timelines across multiple departments.
Technical Lead (E2E Bridge)
24/7 International Corporation
Dec 2015 - Aug 2017 (1 year 8 months)
Ensured timely and successful project delivery, mentored team members, and managed daily workload distribution.
Senior Software Developer (SAP ABAP/E2E Bridge)
24/7 International Corporation
Aug 2012 - Nov 2015 (3 years 3 months)
Developed and maintained interface services through E2E Bridge and custom SAP applications. Coordinated with Business Analysts and QA to align technical solutions with requirements and quality standards.
Developed and maintained custom SAP applications and created clear, structured technical documentation.
Education
Degrees, certifications, and relevant coursework
Process Doctors Academy
Yellow Belt, Lean Six Sigma
Completed Lean Six Sigma Yellow Belt certification in March 2026.
The Rizal Academy For Innovation and Leadership
Executive Coaching Program, Executive Coaching
2017 - 2017
Completed Executive Coaching Program from May to October 2017.
FEU Institute of Technology
Bachelor of Science, Computer Engineering
2005 - 2009
Pursued a Bachelor of Science in Computer Engineering from 2005 to 2009.
Availability
Location
PhilippinesAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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