Mark Atkinson
@markatkinson
Senior Product Owner with extensive experience in project management.
What I'm looking for
I am a seasoned Product Owner with over 22 years of experience in product management and operations, particularly in the automotive sector. My journey has been marked by a passion for supporting small businesses through effective project management and strategic relationship building. I have successfully led numerous product launches, including POS implementations across various regions, demonstrating my ability to manage complex projects from inception to completion.
Throughout my career, I have honed my skills in managing cross-functional teams and enhancing customer experiences. My role as a Senior Manager at General Parts, Inc. allowed me to oversee a team of over 50 members, ensuring the delivery of top-notch IT support and product management services. I have a proven track record of prioritizing customer needs and aligning technology solutions to drive business success, making me a valuable asset to any organization.
Experience
Work history, roles, and key accomplishments
Professional Services Consultant, Sr.
Epicor
Sep 2022 - Jul 2025 (2 years 10 months)
Managed the implementation of Epicor Vision system for automotive related businesses. This included discovery, planning, setup, testing, training, and data conversion for single and multi-location businesses.
Sr. Manager - Business Technologies
General Parts, Inc. / Advance Auto Parts
Dec 2004 - Present (20 years 8 months)
Managed cross-functional teams to plan, build, launch, and manage innovations using agile and SDLC methodologies. Led a team of 50+ members to deliver best-in-class field and call center support.
Business Technologies Manager
General Parts, Inc. / Advance Auto Parts
Jun 1993 - Present (32 years 2 months)
Managed the installation and training of Epicor J-CON and Partswatch Exploris POS/MGMT systems for company and independent CARQUEST stores nationwide. This included hardware setup, data conversion, customer setup, pricing, and day-to-day POS training.
Shift Supervisor
General Parts, Inc. / Advance Auto Parts
Sep 1991 - Present (33 years 11 months)
Managed the second shift at the DC responsible for receiving, order picking, order consolidation, and shipping. Ensured a safe working environment by promoting safe work habits and enforcing rules.
Auto Parts Handler
General Parts, Inc. / Advance Auto Parts
Jul 1987 - Present (38 years 1 month)
Picked and consolidated orders, loaded trucks, and stocked shelves. Gained foundational experience in warehouse operations.
Education
Degrees, certifications, and relevant coursework
Mark hasn't added their education
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Tech stack
Software and tools used professionally
Availability
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