Mark Adrian Mondala

At TaskUs, I support content moderators as a Subject Matter Expert, answering rater queries, assisting with team administration, and sharing Quality and Learning Experience guidance to keep teams compliant with platform guidelines.

Previously at Alorica, I created daily return-fulfillment, weekly, and end-of-month reports, investigated hub work orders, coordinated training and task endorsements with overseas counterparts, and helped resolve customer concerns through the proper channels.

My earlier work at Sterix, CDO Foodsphere, Gardenia, and RFM built my background in account operations, pest control, facility audits, sanitation, food quality analysis, Good Manufacturing Practices, and operational compliance.