At ScaleBridge VA, I make outbound calls to veterans in the United States about final expense inquiries, answer inbound calls, and transfer callers to state-licensed insurance agents. I also worked as an appointment setter at American Income, scheduling appointments for virtual delivery to licensed insurance agents.
At Virtual Champs Global, I generated leads through outbound calls, scheduled appointments with decision-makers, and managed leads in Airtable CRM. At Six Eleven Global Services, I scheduled service appointments for multiple dealerships and updated customer records using BDC Angel CRM.

