Open to opportunities

marissa martin

@marissamartin

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Experienced communications and marketing professional specializing in technical writing and social media documentation.

United States

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What I'm looking for

I’m looking to contribute in a role that values clear technical documentation, strong communication, and content strategy—using my PR/media tools, web and newsletter experience, and editorial attention to detail to help an organization succeed.

I’m an experienced communications and marketing professional focused on creating clear, concise technical and social media documentation. In my current role as a Communications Specialist, I manage a company intranet supporting 3,500 employees and write, design, and distribute a weekly district-wide newsletter highlighting campus initiatives and district-wide priorities.

I also lead digital media and content creation for company blog and social media accounts, and I draft and proof deliverables such as press releases, fliers, brochures, marketing copy, and texts to support enrollment and emergency needs. With proficiency in PR and media management software (Meltwater and Cision) and 5+ years working across Microsoft Office, Adobe software, Google Workspace, and HTML, I’m eager to leverage technical writing and communication to drive organizational success.

Experience

Work history, roles, and key accomplishments

Current

Communications Specialist

Current

Responsive Education Solutions

Jan 2022 - Present (4 years 4 months)

Manage the company intranet supporting 3,500 employees and write/design/distribute a weekly district-wide newsletter featuring campus highlights and initiatives. Create blog and social media content and manage ParentSquare to coordinate timely communication between educators, parents, and students.

Technical Writing Intranet Management Newsletter Production Social Media Content Creation Press Release Writing ParentSquare Media Relations Meltwater Cision Google Workspace

Sales Associate

Martin Tire Company

Jan 2019 - Jan 2021 (2 years)

Maintained the company website and social media accounts while analyzing customer automotive needs to increase product sales. Improved customer experience by resolving questions and complaints, supporting the call center, answering inquiries, scheduling appointments, and responding to reviews.

Sales Support Social Media Management Website Maintenance Customer Service Call Center Support Appointment Scheduling Review Management Marketing Copywriting Communication

Student Assistant

Texas Tech University English Department

Jan 2018 - Jan 2019 (1 year)

Created promotional content for the English Department website and social media accounts, and promoted the department at recruitment and marketing events through one-to-one and group presentations. Produced photography and content to support ongoing department communications.

Social Media Content Creation Presentation Photography Content Production Technical Communication Communication Strategy Marketing Collateral