Open to opportunities

IsMonie Davis

@ismoniedavis

Message

Creative communications specialist passionate about crafting inspiring narratives.

United States

Message

What I'm looking for

I am looking for a role that values creativity and strategic communication, offering opportunities for growth and collaboration.

I am a creative and detail-oriented communications specialist with a strong passion for crafting narratives that inspire action. My experience spans internal and external communications, media engagement, and community management across various industries, including publishing, healthcare, and technology. I have a proven ability to develop strategic messaging, optimize content workflows, and drive audience engagement through compelling storytelling.

Throughout my career, I have successfully developed targeted content strategies that improved email open rates and enhanced employee engagement. My role as a Communications Coordinator at Global Payments allowed me to oversee communication schedules for multiple projects while collaborating with subject matter experts to deliver actionable insights. I thrive on fostering relationships with stakeholders and executing cross-functional projects that leverage digital tools to enhance communication strategies.

Experience

Work history, roles, and key accomplishments

Current

Communications Coordinator

Current

Global Payments

Jan 2024 - Present (1 year 4 months)

Developed targeted content strategies that improved email open rates by 15% among 5,000+ employees. Oversaw communication schedules for 20+ projects, ensuring strategic alignment. Collaborated with SMEs to create newsletters and directed internal and external communication strategies.

Content Strategy Internal Communications Salesforce HubSpot

Current

Customer Support Intern

Current

Mark Cuban Cost Plus Drugs

Jan 2024 - Present (1 year 4 months)

Managed external messaging and troubleshooting for medication orders, enhancing customer service experience. Conducted social media listening and led community management efforts to foster positive relationships.

Community Management Social Media Listening Troubleshooting

Lead Communications Specialist

Get Beyond

Feb 2023 - Jan 2024 (11 months)

Drove a 33% YOY increase in employee engagement through targeted communication strategies. Designed email campaigns with a 30% open rate and managed a diverse content portfolio aligned with business objectives.

Employee Engagement Email Campaigns

Technical Writer

Decisions

Jan 2020 - Feb 2021 (1 year 1 month)

Delivered documentation with 100% adherence to brand standards, earning an 85% satisfaction rating. Authored user-centric technical material and collaborated with cross-functional teams.

Documentation

Corporate Communications Specialist

Penguin Random House

Jan 2021 - Jan 2022 (1 year)

Boosted internal event participation by 10% through engaging campaigns. Partnered with design teams to create collateral and led media engagement efforts for banned book campaigns.

Education

Degrees, certifications, and relevant coursework

HubSpot Academy

Inbound Marketing Certification, Marketing

2023 - 2025

Completed an Inbound Marketing Certification focusing on strategies for attracting and engaging customers through effective content and communication.

Norfolk State University

Bachelor of Arts, Journalism

2016 - 2020

Studied Journalism with a focus on crafting narratives that inspire action and engage audiences. Developed skills in content creation, media engagement, and strategic messaging.