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Carlos Miro

@carlosmiro

Message

Mission-driven communications leader transforming complex technical topics into clear, engaging narratives.

United States

Message

What I'm looking for

I seek roles where I can lead strategic storytelling and content for complex technical topics, drive measurable engagement, and work with cross-functional leaders to influence adoption and culture.

I am a mission-driven writer and content strategist with 20+ years crafting human-centered narratives that make complex AI, cybersecurity, regulatory, and transformation topics accessible and actionable. I develop multi-channel content—executive communications, white papers, webinars, digital campaigns, blogs, and newsletters—that reach large global audiences and drive understanding, adoption, and engagement.

At enterprise organizations I have led content strategy for AI-powered platforms and global cybersecurity awareness programs, increasing engagement metrics dramatically and supporting culture and behavior change. I collaborate with subject-matter experts and leadership to produce trust-building, audience-focused messaging that supports resilience, ESG, and digital transformation.

Experience

Work history, roles, and key accomplishments

Current

Board Member & Writer

Current

Lift

Sep 2023 - Present (2 years 6 months)

Serve as board member and provide strategic written communications and storytelling to expand housing and recovery services through partnerships with municipal and faith-based stakeholders.

Storytelling Content Creation Strategic Communications Community Outreach

Current

Newsletter Author

Current

Citizen Beach

Jul 2023 - Present (2 years 8 months)

Write and produce a weekly regional newsletter covering community issues, environmental topics, and resident initiatives to build civic connection and drive local awareness.

Newsletters Editorial Community Journalism Content Editing Storytelling Audience Engagement

Communications Manager

Jabil

Oct 2023 - Nov 2025 (2 years 1 month)

Authored and led content strategy for an AI-powered supply chain risk and intelligence platform, increasing digital engagement by more than 40% and reducing automation-related anxiety through human-centric AI adoption frameworks.

Content Strategy AI Communications Thought Leadership Webinars Executive Briefings Digital Engagement

Global Banking Director

Mitsubishi UFJ Financial Group

Sep 2014 - Jul 2023 (8 years 10 months)

Wrote and executed global cybersecurity awareness campaigns reaching 350,000+ employees and 800,000+ customers, increasing voluntary employee engagement from 2% to over 50% and delivering executive communications during high-stakes events.

Cyber Awareness Communications Awareness Campaigns Executive Communication Crisis Communications Employee Engagement Digital Signage Culture Change

Communications Manager

PwC

Apr 2010 - Aug 2014 (4 years 4 months)

Developed strategic communications for multimillion-dollar IT modernization programs for the US Veterans Administration, increasing senior leader digital and social engagement by 75–100%.

Strategic Communications Stakeholder Engagement Content Strategy Executive Frameworks Social Media Digital Engagement